Refunds & Exchange Policy

At Zyraé, we are committed to delivering quality pieces with care and attention to detail. Please read our policy carefully before placing an order.

Exchange Policy

We offer exchanges for eligible items under the following conditions:

• Exchange requests must be made within 7 days of receiving your order.

• Items must be unused, unworn, unwashed, and returned with all original tags and packaging intact.

• Exchanges will only be accepted if the product passes our quality inspection process.

Non-Exchangeable Items

• Any items purchased from SALE are strictly non-returnable and non-exchangeable.

• Damaged or Incorrect Items

• In the rare case that you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order so our team can assist you accordingly.

Order Cancellation

Zyraé reserves the right to cancel orders under certain circumstances, including but not limited to:

• Item(s) being out of stock

• Pricing or listing errors

• Product found defective during quality control

• Unforeseen inventory issues

In such cases, customers will be informed promptly. Thank you for choosing Zyraé